WACKER controls operational processes with the help of an integrated management system (IMS) that stipulates uniform standards for issues including quality and environment, health and safety. By 2011, we aim to have the WACKER Group certified to ISO 9001 (quality) and ISO 14001 (environmental protection), thereby replacing individual certification for business divisions and corporate departments. An exception here is WACKER’s Siltronic subsidiary, whose sites are all certified to ISO/TS 16949 (quality) and to ISO 14001 due to the company’s specific processes and customer requirements.
To advance Group certification, we managed to integrate the following locations into one cross-site certificate in 2009 – our German sites at Burghausen, Munich, Nünchritz, Kempten and Cologne; our US sites at Eddyville (Iowa), Calvert City (Kentucky), and Allentown (Pennsylvania); our Plzeň site in the Czech Republic; and Ulsan in South Korea. Certification also included our technical competence centers in Dubai, Moscow and Shanghai.
Our objectives are to keep customers fully satisfied, meet our social responsibilities, and maintain our competitiveness with sustainable and efficient business practices. How we do this depends on the specific division and site involved. As an overarching program, the “Wacker Operating System” (WOS) spans every division and helps us continuously improve plant and process productivity.