Help

In order to ensure optimal access and usage of this site, the explanations given below shall introduce you to the various service features available. To facilitate orientation we have grouped the information according to major categories:
“Navigation” provides information on how to access different content areas of the Sustainablility Report,
“Service” introduces service features that are offered beyond mere content,
“Page-specific features” offers information on features which are offered depending on the content of the respective page and are therefore not permanently available.

General

Deutsch/English  
Click on the language button in order to switch between the available German or English language versions page by page. 

Disclaimer 
The disclaimer contains all relevant legal information concerning the Sustainability Report.

Navigation

Navigating the Sustainability Report
The navigational tree on the left is the main point of access to the contents of the Sustainability Report. At the top level of the tree are the most important general subjects. More specific subjects are linked to them in a reader-friendly fashion following the same order as the print version of the report, just move from the top level down to up to five sub-levels. Arrows point to further sub-levels. Further navigation options available are:

Full-Text Search 
This feature enables you to search the whole report for words or phrases. Each hit is highlighted in the navigational tree. The text referring to the first search result will be displayed immediately and each hit is highlighted in the text of the relevant page thus making a quick locating possible. You can browse the search results consecutively by pressing the navigational buttons at the top of each of the pages shown. All the search result links remain intact when navigating through them. After viewing the search results in the original document, you may return to subject navigation by clicking on any of the entries on the navigational tree which are not highlighted.

Use of search operators
Using a compound search term by means of logical operators allows a complex search. The following operators can be used:
“and” – Entering of two or more search items separated only by blank space allows search of pages containing all of the sought items.
“or” – Entering the “|” operator allows the search for documents containing one or several of the search items.
“not” – By entering the “-” operator (minus) a certain item can be excluded from the search.

Consecutive browsing
Another possibility to read the Sustainability Report is to browse in succession through its pages by starting from any page. This is facilitated by the buttons
(  page x/x  ) on the top right-hand side of any of the Sustainability Report’s pages which are pointing to the browsing direction.

Sitemap 
The sitemap lists all pages and sub-pages that are available in the online Sustainability Report, displayed according to the site structure.

Service

Downloads 
“Downloads” provides you with all pdf and xls files collected for download, in each case showing number of pages and file size. These documents can be downloaded either as single sections of the report / single table, or they can comprise the entire document, respectively all the tables collected into one singular Excel file. This joint file allows convenient navigation of its content by a cross-linked table of contents preceding the collected tables. The links are taking you directly to the relevant table, from there another link is taking you back to the table of contents.

Mailing Service 
At “Mailing Service” you may order a print version of the Sustainability Report to be sent to you by mail. To order, please fill in the areas indicated by arrows.

Key Figures Comparison 
This feature offers a selection of the preceding five years' essential key financial indicators. By clicking on the key financial indicators and years you would like to compare, you may obtain your own individual tables. You can have them displayed in tables or as bar charts.

Page-specific Features

Print
Click here to print the content of the relevant page; the print preview is displayed in a new browser window. As an option, you may choose to print without - toner-saving - images.

Recommend This Page
Click here to e-mail this page’s URL; the necessary form will open in a new window.

Download PDF
The content of the respective chapter may be viewed in pdf format in a new window.

Download XLS
The tables on the page may be viewed in xls format in a new window.